Our vehicles were built in the 1960s and as such were not designed and are not equipped to carry some mobility impaired people.
We will do our very best to assist where we can and provide here a guide to indicate how accessible each of our vehicle types are.
The entrance is divided by a central, low contrast, polished steel handrail giving a width of 20½ inches either side. From flat ground without a kerb is a 13 inch climb, which becomes reduced where there is a roadside kerb.
Once on the lower step, there are 2 further steps of 8 inches to the level lower deck floor. Steps are green with black nosing providing some contrast.
Seats have polished steel handrails attached to the tops and vertical poles are fitted where necessary. Between the seats there is a minimum aisle width of 16 inches.
The entrance is 23½ inches wide and there is a low contrast polished steel handrail to the left and right. From flat ground without a kerb is a 15½ inch climb, which becomes reduced where there is a roadside kerb. (A portable step is also available).
Once on the lower step, there are 2 further steps of 11½ inches to the slightly inclined floor. Steps are silver with green treads providing some contrast.
Seats are not fitted with handrails but do have low head rests which are of some help to hold on to. Between the seats there is a minimum aisle width of 14 inches.
One folded wheelchair can be accommodated on-board each of our vehicles. It is not possible for users to remain seated whilst the wheelchair is loaded onto the vehicle because of steps and width restrictions. Please also bear in mind that there are no lifts or ramps fitted to any vehicle, so the assistance of others may be required when boarding or alighting.
As with any substantial item, folded chairs must be placed in the boot of coaches or under the staircase in buses. They may not be left in gangways, block entrances/exits or placed in such a position likely to hinder evacuation of the vehicle in an emergency.
Additional exits are located at the rear of all vehicles for use in an emergency. Such exits are standard to buses and coaches in the UK and may involve a drop. Please make yourself familiar with the emergency exits when first joining the vehicle and be aware that others may need assistance when using them. It might not always be possible for the driver to assist. All vehicles carry a first-aid kit. A fire extinguisher is located in the driver’s cab.
Access to the top deck is via a fairly steep staircase which turns through 180 degrees. There are 7 steps, each up to 11 inches in depth. Silver handrails are fitted both sides.
The staircase on our open-top bus is partly exposed to the elements. Extra care should be taken when using this vehicle as steps and surfaces may become slippery in damp or wet weather.
If you have any questions, please do not hesitate to get in touch.
Free: 0800 848 8954
Alternative: 07973 168742